We're here to help you get the most out of FixMynd. Whether you have questions about features, your subscription, or how the AI diagnosis flow works, we'd love to hear from you.
FixMynd is not a substitute for a licensed contractor. Anytime work involves gas lines, the main electrical panel, structural elements, roofing above a step ladder, or anything you are not fully comfortable doing yourself, contact a licensed professional.
Features
- ✅ Snap-and-diagnose camera flow — photo plus optional one-liner description
- ✅ Single-call Gemini Vision AI — auto-detects category from your photo
- ✅ DIY-vs-Pro headline badge (🟢 Easy DIY · 🟡 Intermediate · 🟠 Advanced · 🔴 Call a Pro)
- ✅ Plain-English diagnosis with difficulty rating, time estimate, and cost estimate
- ✅ Materials & tools checklist — tools and consumables clearly marked
- ✅ Step-by-step instructions written for non-handymen
- ✅ Safety warnings when applicable
- ✅ "What to tell the contractor" — verbatim copy-paste paragraph for Call-a-Pro jobs
- ✅ One-tap YouTube search query optimized for beginner-friendly repair videos
- ✅ Local History — every diagnosis saved with photo, report, and timestamp
- ✅ Search and filter History by category and badge
- ✅ Re-analyze with category override if the AI got the category wrong
- ✅ Local-first — your photos and reports live on your device, not our servers
- ✅ Universal — works on iPhone and iPad from a single app
Plans & Pricing
| Feature | Free | Pro |
|---|---|---|
| AI diagnoses | 3/month | Unlimited |
| Re-analyze with category override | Counts as 1 diagnosis | Unlimited |
| Fix Report (full sections) | Included | Included |
| "What to tell the contractor" | Included | Included |
| YouTube search query | Included | Included |
| History | Unlimited | Unlimited |
| Share / save Fix Report | Included | Included |
| Price | Free | See in-app pricing |
What the Badge Color Means
The badge is guidance, not a promise. Anytime the work involves gas lines, the main electrical panel, structural repair, or roofing above a step ladder — call a pro, regardless of badge color.
Frequently Asked Questions
How does AI repair diagnosis work?
Open the Camera tab, snap a photo of the problem (or pick a photo from your library), optionally type a one-line description ("water dripping for 2 days," "smells like burning when I run it"), and tap Analyze. FixMynd sends the photo, your description, and the category override (if you used Re-analyze) to Google's Gemini AI service. Gemini returns a Fix Report with a DIY-vs-Pro badge, plain-English diagnosis, materials and tools, step-by-step instructions, and (for Call-a-Pro jobs) the verbatim text to send to a contractor. Your name and location are never sent.
Is FixMynd a substitute for a licensed contractor?
No. FixMynd is an organizational tool that helps you understand the issue and prepare to either repair it yourself or hire a pro. The diagnoses and DIY-vs-Pro recommendations are not a guarantee of outcome. FixMynd does not replace a hands-on inspection by a qualified plumber, electrician, HVAC technician, or general contractor. Always consult a licensed pro for any work involving gas lines, the electrical panel, structural elements, roofing above a step ladder, or anything you are not fully comfortable doing yourself.
What's the free tier limit?
Free users get 3 AI diagnoses per calendar month. The counter resets at the start of each month. The History tab is unlimited for both Free and Pro users — once a diagnosis is generated, you can re-read it as often as you want without using another free diagnosis.
If I get an error mid-analysis, do I lose a free diagnosis?
No. The free-tier counter only decrements when the Fix Report actually renders for you. If the analysis errors out (no internet, AI service unavailable, response truncated) before the Fix Report appears, your diagnosis count is unaffected.
Does re-analyzing with a category override count as another diagnosis?
Yes — for free users. Re-analyzing with an explicit category sends a new request to Gemini, so it counts as 1 of your 3 monthly diagnoses. Pro users get unlimited re-analyses.
How does the "What to tell the contractor" section work?
When the AI's recommendation is "Call a Pro," the Fix Report includes a "What to tell the contractor" section — a copy-paste-ready paragraph you can text or read aloud to a plumber, electrician, or contractor. It includes the suspected component, observable symptoms, when it started (if you mentioned it), and what diagnostics to run. Tap the copy button to copy it to your clipboard, or use the share sheet to text or email it.
The AI got the category wrong. What do I do?
Tap the "Wrong category? Re-analyze as ___" link below the headline on the Fix Report. Pick the correct category from the picker. FixMynd will re-run the analysis with an explicit instruction to apply that category's diagnostic approach, ignoring its initial classification. Note: re-analyzing counts as 1 diagnosis for free users.
How is my data stored? Is it in the cloud?
No cloud. All your diagnoses, photos, descriptions, category overrides, and outcome marks are stored locally on your device using SwiftData. Photos are stored in FixMynd's app sandbox. We do not run a server that stores any of your data. FixMynd does not currently sync between iPhone and iPad — each device has its own local store.
Can I use FixMynd without AI?
The History tab works without AI — you can re-read any diagnosis you've already generated. New diagnoses require AI consent, since the diagnosis itself comes from Google's Gemini AI. Toggle "AI Features" off in Settings at any time to revoke consent; toggle it back on to generate new diagnoses again.
How do I save or share a Fix Report?
Tap the Share button on any Fix Report to open the native share sheet — text the report to a friend, email it to your contractor, save it to Files, or print it directly. The "What to tell the contractor" section also has its own copy and share controls so you can send just that paragraph if that's all the contractor needs.
How do I manage my subscription?
Go to your device's Settings > Apple ID > Subscriptions to view, change, or cancel your FixMynd Pro subscription. You can also tap "Restore Purchases" in the FixMynd Settings tab to sync your subscription status with Apple.
I purchased Pro but it's not showing up
Open FixMynd, go to Settings, and tap Restore Purchases. This will sync your subscription status with Apple. If the issue persists, contact us below.
What happens to my data if I uninstall?
Uninstalling FixMynd removes all locally stored data — diagnoses, photos, descriptions, and outcome marks. Because FixMynd does not back data up to a server, this is permanent. We recommend exporting any diagnoses you want to keep (using the Share button on the Fix Report) before uninstalling.
Contact Us
Still need help? We typically respond within 24 hours.
Email: appfactory1970@gmail.com
Report a Bug
Found something not working right? Please include:
- Your device model (e.g., iPhone 17 Pro, iPad Air)
- Operating system version (iOS / iPadOS)
- FixMynd app version (found in Settings > About)
- A description of the issue and steps to reproduce
Feature Requests
Have an idea to make FixMynd better? We'd love to hear it.